ESTAMOS AQUÍ PARA AYUDAR

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All products are finished, sourced, and shipped from partners in California.

The below shipping times are true unless otherwise stated in the product description for backorders or pre-release sales:

  • Orders placed after 12pm will ship the following business day.
  • Once processed and shipped, our standard shipping delivers in 3-5 business days in the contiguous United States.

No, products are only sold and shipped inside the United States.

If you need to make changes to your order, please contact us as soon as possible and include your order number. If your order hasn’t shipped yet, we may be able to make certain changes.

  • We can generally make changes to the shipping address and the purchaser contact information associated with the order.
  • In most cases, we cannot change, add, or remove the retail items purchased in your order. There are customer protection processes in place that prevent us from adding new charges to your order or changing the existing charges.
  • If you absolutely need to change the items in your order, please contact us with the form below. We will cancel your original order and issue a refund. You will then be able to place a new order with the correct item information that you need.

If you received an order that is missing items, contains the wrong items, or contains damaged items, please contact us with your order number and details about the product you would like to return. We will respond as quickly as possible with information on how to process your return.

  • Your request must arrive within 14 days from the time your order was delivered.
  • If your damaged item is discontinued, we can provide you with a different item or refund your purchase.
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